Job summary

Mutare, Zimbabwe, Africa
Career Level:
Mid Career (2+ years of experience)
Job type:
Full time
Apply before:
26 Jan, 2020

Hotel manager

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About this job
Hotel manager wanted to work in Mutare. Must have relevant qualifications and experience. Interested candidates must email Duties: Oversee the operations functions of the hotel. • Hold regular briefings and meetings with all staff. • Ensure full compliance to Hotel operating controls, policies, procedures and service standards. • Lead all key property issues including, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Manage on-going profitability of the hotel, ensuring guest satisfaction targets are met and exceeded. • Ensure all decisions are made in the best interest of the hotels and management. • Solicit feedback from guests concerning food, beverages, service and improvement ideas. • Procure all materials required in advance and accurate record keeping Qualifications Must be a holder of a degree/diploma in hospitality or hotel management and have at least 2 years traceable work experience. How to apply Email CV to